2) Employee Engagement: Are providers able to submit device requests and get the mobile support they desire in ServiceNow?
1) Onboarding: Do your providers get the devices they need on day one? Are they fully configured?
Join our webinar and learn how you can create a world class mobility experience for your healthcare workers in ServiceNow.
3) Compliance: Are devices MDM enrolled prior to deployment? Is data wiped and properly disposed at end of life?
Create A Unified Expereience
With so many departments involved in ServiceNow HR to IT to Compliance, centralizing support and having a single platform has never been more important.
Enable Self Service
Employees can submit and track device request directly in the ServiceNow portal
Ensure Compliance
Ensure compliance by making sure devices have MDM & other software needed to protect patient data.
I was just trying to stay above water the first fewdays. Getting my laptop set up took a long time—they just dropped it off on my desk and I didn’tknow who to call. I finally found the help desk, but the whole process took about four hours. It was frustrating.
For nurses in particular.. a good onboarding process can make the difference between job satisfaction and moving on to other opportunities.”
Michele Wheeler
Art Nicholas
Director of Mobile Product Solutions
General Manager - Healthcare
1: https://www.servicenow.com/content/dam/servicenow-assets/public/en-us/doc-type/resource-center/analyst-report/sn-global-employee-experience-report.pdf
2: https://www.smartsheet.com/healthcare-onboarding-guide
3: https://www.saplinghr.com/10-employee-onboarding-statistics-you-must-know-in-2021
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